In the competitive world of Australian mortgage broking, the right tools make all the difference. Modern apps and software can help brokers save time and deliver exceptional service. This directory offers a curated selection of the best options available.
Explore tools that simplify complex calculations and track client progress with ease. Each recommendation is tailored to the unique needs of Australian brokers. Stay ahead in your field with the technology designed for your success.
Track My Trail
Track My Trail is a customised software solution designed specifically for mortgage brokers, enabling them to efficiently analyse and monitor their trail book. This tool provides an in-depth overview of your trail, helping you track the movements of your clients with ease. Whether you’re gaining or losing a trail, Track My Trail keeps you informed by showing these changes each month.
The software not only highlights where you’re gaining or losing trail, but it also helps identify clients who have made significant repayments on their loans. This insight is invaluable, as it allows brokers to keep track of client activity and adjust strategies accordingly. Additionally, Track My Trail tracks client retention, providing you with a clear picture of where your client relationships stand.
With its intuitive design, Track My Trail ensures you never miss a beat in understanding the health of your trail book. By highlighting changes in your client base and offering a deeper understanding of payment behaviours, brokers can make better-informed decisions. The tool also offers insights into potential opportunities for new business, as well as areas where you might need to re-engage clients.
Overall, Track My Trail streamlines the often tedious task of managing a trail book. It gives brokers a more strategic approach to understanding client dynamics, making it easier to manage and grow their business. This software is an essential tool for brokers who want to stay ahead of the game.
Website: https://trackmytrail.com.au/
BrokerEngine
BrokerEngine is a bespoke workflow and automation platform specifically designed for mortgage broking teams. It’s built to enhance the client experience, providing brokers with tools to manage and scale their operations more efficiently. Unlike other workflow solutions, BrokerEngine is crafted with the mortgage industry in mind, ensuring it addresses the distinct challenges brokers face in their day-to-day work.
What truly distinguishes BrokerEngine is its laser focus on the mortgage broking process. While most general workflow tools aim to serve a wide range of industries, BrokerEngine is purpose-built to streamline every step of a mortgage broker’s journey, from first client contact to final loan settlement. This specialised approach includes all the features necessary to handle complex mortgage processes smoothly, saving time and reducing the chance of errors.
Automation plays a key role in BrokerEngine’s functionality. By automating routine tasks like client follow-ups, document management, and task tracking, brokers can minimise administrative work and devote more time to client relationships. Customisable workflows ensure that each broker’s specific process is reflected in the system, providing a consistent and efficient experience for the entire team.
In addition to workflow management, BrokerEngine offers powerful reporting and analytics features. These tools allow brokers to track key metrics like conversion rates, client engagement, and overall productivity.
With this data at hand, brokers can fine-tune their processes and make informed decisions to improve both their efficiency and their business growth. BrokerEngine isn’t just a tool for getting the job done—it’s a platform that helps brokers work smarter and scale their operations with measurable success.
Website: https://brokerengine.com.au/
FileInvite
FileInvite is a secure document collection platform designed to eliminate the inefficiencies and bottlenecks often associated with email-based document collection. By automating workflows, FileInvite accelerates the document submission process, allowing businesses to unlock revenue and improve customer satisfaction.
Whether for community banks, credit unions, or hard money lenders, FileInvite ensures a streamlined experience, reducing cycle times and improving overall business operations. Trusted by thousands of companies worldwide, it helps businesses process documents up to six times faster, saving hours each week and significantly enhancing customer experience.
The platform offers several key services:
- Automated Document Collection: Speeds up document retrieval, improving operational efficiency and reducing staff workload.
- Customisable Workflows: Supports integration with existing business systems, allowing for seamless incorporation into other technologies.
- Security and Compliance: SOC 2 Type 2 certified, GDPR compliant, and securely hosted on AWS to handle Personally Identifiable Information (PII).
- Improved Customer Collaboration: Enhances transparency and communication by tracking document status and ensuring customers feel confident about how their data is handled.
Website: https://www.fileinvite.com/
Quickli
Quickli simplifies the process of lender servicing by consolidating over 30 different lender calculators into one user-friendly interface, offering accurate results and relevant policy insights. It is designed to save time and eliminate hassle, allowing users to compare multiple lender options without the need to open several calculators.
This platform supports brokers by providing word-for-word lender policies, with insights tailored to various borrower scenarios, such as Debt-to-Income (DTI), Loan-to-Value (LTV) ratios, and special conditions like probation or casual employment.
Key Features & Services:
- Lender Policy Insights: Comprehensive policy details are integrated directly into results based on your scenario inputs.
- Traffic Light System: Indicates which lenders are likely to pass or fail your servicing check.
- Automatic Calculations: Handles complex calculations like HECS, self-employed income, product rates, and living expenses.
- Quick Start: Users can begin servicing checks faster than ever.
- Customer Testimonials: Positive feedback from brokers who find Quickli makes their work significantly easier.
Website: https://quickli.com.au/
Sherlok
Sherlok offers an innovative solution for mortgage brokers to retain existing clients and grow their loan books. The platform automates the process of rate tracking and repricing, making it easier for brokers to keep clients happy without manual intervention.
By proactively identifying clients at risk of leaving, Sherlok uses a unique “Retention Score” to assess loan risk, helping brokers reprice loans automatically to secure better interest rates for their clients.
This ensures clients stay within the broker’s loan book, reducing the need to attract new clients, which can be five times more costly. Sherlok’s tool provides brokers with insights into refinancing opportunities, helping to maintain a steady and profitable client base.
The platform also offers a range of resources and services, including a “Home Loan Pricing Spotlight Report,” which provides brokers with crucial data on pricing trends across Australian lenders. Sherlok empowers mortgage brokers by automating client retention, ensuring that brokers can focus on other important aspects of their business while retaining clients at scale.
Services Offered:
- Automated Loan Repricing: Reprices loans automatically to secure better rates for clients.
- Client Retention Automation: Proactively identifies and helps retain clients through automated alerts and repricing.
- Retention Score: An algorithm that predicts loan churn, helping brokers reprice at-risk loans.
- Refinancing Opportunities: Identifies valuable refinancing opportunities from existing client portfolios.
- Home Loan Pricing Spotlight Report: A report offering insights into Australian lender pricing trends.
- Broker Support and Resources: Includes demo videos, FAQ, and podcasts to aid brokers in using the service effectively.
Phone: 1300 664 886
Email: hello@sherlok.com.au
Website: https://www.sherlok.com.au/
Ezidox
Ezidox is a secure information and document exchange platform designed to help businesses handle sensitive information and meet compliance requirements in a secure digital environment. The platform is used by a variety of industries including banking, finance, healthcare, education, and government, providing solutions that improve efficiency, scalability, and customer relationships.
With over 150,000 transactions processed and more than 2.4 million documents collected, Ezidox ensures that customer data remains safe while reducing manual effort in managing documents. The platform’s seamless integrations with systems like Salesforce, PWC Protect, and Zapier make it highly adaptable for different business needs.
The service is customisable, offering features such as custom templates, redaction services, white-label options, and developer APIs. Businesses can also automate workflows, notifications, and audit trails to enhance operational efficiency and compliance.
Notably, Ezidox is SOC2 Type 2 certified and PCI-DSS compliant, adhering to strict security standards. It also supports a wide range of industries, from agribusiness and legal services to HR consulting and professional services, helping them digitise their document management processes for better customer service and reduced overheads.
Services Offered
- Customisable Templates for frequent transactions
- Redaction Service to block sensitive information
- Full White-Label Experience, including brand assets and domains
- On-Demand Dashboard for tracking progress
- Develop APIs for system integration
- Automated Notifications via SMS & Email
- Audit Trail for compliance and security
- Automated Workflow to reduce document chase by up to 80%
- Seamless Integrations with third-party systems like Salesforce, Zapier, and PWC Protect
Website: https://ezidox.com/
FinanceVault
FinanceVault is a secure document-sharing platform designed to assist borrowers in sharing home loan documents with mortgage brokers in a safe and efficient manner. The service streamlines the loan application process by allowing borrowers to easily upload the required documents, while also ensuring that their data remains protected through robust encryption and secure access.
FinanceVault supports both mobile and desktop platforms, providing a flexible solution for borrowers and brokers alike. It is built around a simple five-step process: from receiving a document request to uploading the documents and final approval from the broker.
The platform focuses on providing security and privacy, with direct sharing between borrowers and brokers and stringent access controls to safeguard personal information.
FinanceVault integrates with the BrokerEngine platform for mortgage brokers, allowing them to send secure invitations to borrowers, track application progress, and request clarifications when necessary. The service is designed to be intuitive, with FAQs and support readily available for both borrowers and brokers.
Services Offered:
- Secure document sharing for home loan applications
- Step-by-step process for document upload and clarification
- Gold-standard encryption for data protection
- Access via secure, personalised links
- Mobile and desktop compatibility
- Exclusive access for authorised users only
- Easy sign-up process for mortgage brokers
Phone: 1300 998 791
Website: www.financevault.com.au
MaxID
MaxID provides an efficient, secure, and fully compliant Identity Verification (IDV) service across Australia, available 24/7. It is designed to meet the highest regulatory standards, ensuring that businesses and individuals can conduct identity verification remotely without the need for face-to-face meetings or paper forms.
The company’s services are tailored to various industries, including mortgage brokers, financial institutions, lawyers, and online service providers, among others. MaxID’s platform enables quick and simple ID verification through mobile devices, delivering certified true copies of identity documents and 100-point checks, all processed in minutes.
MaxID’s services cater to both individuals and businesses, offering convenient solutions for property transactions, mortgage lending, gaming, insurance, and more. The platform ensures compliance with Australian regulations and offers a unique “Safe Harbour” certification, which provides legal protection in all states and territories.
It is entirely digital, eliminating the need for app downloads, and offers cost-effective solutions, starting at $0.40 per ID verification. MaxID’s approach focuses on user convenience, operational efficiency, and a seamless customer experience.
Services Offered:
- Fully Compliant Face-to-Face ID Verification (VOI) for mortgage lenders, brokers, and lawyers
- 100-point ID checks and certified true copies of documents in minutes
- No setup costs and no minimum volumes are required for businesses
- Fast and secure ID verification available Australia-wide, 24/7
- Digital-only process, eliminating paper forms and queues
- AML/CTF compliant identity verification for financial institutions
- Customised solutions for businesses, including branded services
Website: https://maxid.com.au/
LendFoundry
LendFoundry is an award-winning, cloud-based software platform designed to optimise the loan origination and servicing process for alternative lenders.
It offers end-to-end digital lending solutions, including a Loan Origination System (LOS) and Loan Servicing System built on cutting-edge microservices architecture. The platform supports flexible automation and manual verification processes tailored to the needs of various loan products.
Integrating with over 80 third-party data providers streamlines operations, reduces costs, and improves portfolio quality. Additionally, its AI-powered features enable smarter decision-making, such as credit scoring and risk profiling, which helps lenders optimise margins.
The platform’s SaaS model ensures minimal upfront costs, offering scalability with rapid integration of third-party services. It is designed to be future-ready, with mobile accessibility and microservices that support faster market adaptation.
LendFoundry also provides a comprehensive suite of analytics tools, allowing lenders to analyse business patterns and make informed decisions. With built-in reporting features like credit bureau integration and customer management tools, the platform supports end-to-end digital lending.
Services Offered:
- Loan Origination System (LOS): Automates underwriting and back-office workflows.
- Loan Servicing System: Provides a user-friendly interface for managing customer service activities.
- Business Analytics: Helps businesses identify patterns and make data-driven decisions.
- Credit Bureau Reporting: Pre-built reporting capabilities for efficient compliance.
- Third-Party Integrations: Over 80 ready APIs to integrate with external platforms.
Phone: 888-861-7360
Website: https://lendfoundry.com/
Onyx IQ
Onyx IQ offers an AI-powered loan management platform designed to fully automate all aspects of a funding business. Its software helps automate underwriting, loan origination, portfolio management, and loan closures, improving the efficiency of alternative lenders.
The platform includes a variety of features aimed at streamlining operations, such as real-time loan portfolio monitoring, soft collections workflows, and the syndication of loans.
It also provides a broker portal to centralise processes and improve data accessibility, offering greater visibility and control over the lending business. Additionally, Onyx IQ’s customisable decision engine allows businesses to tailor scorecards and automate offers based on unique business rules.
Key services offered by Onyx IQ include:
- Underwriting Portfolio: A data-intelligent interface for better decision-making.
- Loan Portfolio Management: Real-time monitoring with pre-built reports.
- Soft Collections Workflows: Templates for internal collections and outsourcing defaults.
- Syndication Management: Automates payments, repayments, and reports for syndicated loans.
- Broker Portal: A centralised hub for pipeline management.
- Customisable Decision Engine: Create scorecards tailored to your business rules.
- API Integrations: Seamless integration with other systems.
For those interested in learning more, Onyx IQ offers a free demo of its platform.
Website: onyxiq.com